Last Updated: November 12, 2023


This document informs users about the technologies that help (the Website) and any services or applications connected thereto (together with the Website, the Products) provided by Chatmint (Private Limited) (the Company) to achieve the purposes described below. Such technologies allow the Company to access and store information (for example by using a “Cookie”) or use resources (for example by running a script) on a user’s device as they interact with the Products. For simplicity, all such technologies are defined as "Trackers" within this document – unless there is a reason to differentiate. For example, while Cookies can be used on both web and mobile browsers, it would be inaccurate to talk about Cookies in the context of mobile apps as they are a browser-based Tracker.

For this reason, within this document, the term Cookies is only used where it is specifically meant to indicate that particular type of Tracker. Some of the purposes for which Trackers are used may also require the user's consent, depending on the applicable law. Whenever consent is given, it can be freely withdrawn at any time following the instructions provided in this document. The Products use Trackers managed directly by the Company (so-called “first-party” Trackers) and Trackers that enable services provided by a third-party (so-called “third-party” Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them. The validity and expiration periods of Cookies and other similar Trackers may vary depending on the lifetime set by the Company or the relevant provider.

Some of them expire upon termination of the user’s browsing session. In addition to what is specified in the descriptions within each of the categories below, users may find more precise and updated information regarding lifetime specification as well as any other relevant information – such as the presence of other Trackers - in the linked privacy policies of the respective third-party providers.

Activities Strictly Necessary For The Operation Of The Products And Delivery Of The Service

The Products use so-called “technical” Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.

Other Activities Involving The Use Of Trackers

Basic Interactions & Functionalities

The Products use Trackers to enable basic interactions and functionalities, allowing users to access selected features of the service and facilitating the user's communication with the Company.

Interaction With External Social Networks And Platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of the Products. The interaction and information obtained through the Products are always subject to the user’s privacy settings for each social network. This type of service might still collect traffic data for the pages where the service is installed, even when users do not use it. It is recommended to log out from the respective services in order to make sure that the processed data on the Products is not being connected back to the user’s profile. Twitter Tweet button and social widgets (Twitter, Inc.) The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter, Inc. Personal Data processed: Cookies and Usage Data. Place of processing: United States – Privacy Policy.

Targeting & Advertising

The Products use Trackers to deliver personalized marketing content based on user behaviour and to operate, serve and track ads.

User Database Management

This type of service allows the Company to build user profiles by starting from an email address, a personal name, or other information that the user provides to the Products, as well as to track user activities through analytics features. This Personal Data may also be matched with publicly available information about the user (such as social networks' profiles) and used to build private profiles that the Company can display and use for improving the Products. Some of these services may also enable the sending of timed messages to the user, such as emails based on specific actions performed on the Products.

How To Manage Preferences And Provide Or Withdraw Consent

There are various ways to manage Tracker related preferences and to provide and withdraw consent, where relevant: users can manage preferences related to Trackers from directly within their own device settings, for example, by preventing the use or storage of Trackers. Additionally, whenever the use of Trackers is based on consent, users can provide or withdraw such consent by setting their preferences within the cookie notice or by updating such preferences accordingly via the relevant consent-preferences widget, if available. It is also possible, via relevant browser or device features, to delete previously stored Trackers, including those used to remember the user’s initial consent. Other Trackers in the browser’s local memory may be cleared by deleting the browsing history. With regard to any third-party Trackers, users can manage their preferences and withdraw their consent via the related opt-out link (where provided), by using the means indicated in the third party's privacy policy, or by contacting the third party.

Locating Tracker Settings

Users can, for example, find information about how to manage Cookies within the settings function of your relevant web browser, such as those provided by Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Internet Explorer, Microsoft Edge, Brave, Opera etc. Users may also manage certain categories of Trackers used on mobile apps by opting out through relevant device settings such as the device advertising settings for mobile devices, or tracking settings in general (users may open the device settings and look for the relevant setting).

Advertising Industry Specific Opt-outs

Notwithstanding the above, users may follow the instructions provided by YourOnlineChoices (EU), the Network Advertising Initiative (US) and the Digital Advertising Alliance (US), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow users to select their tracking preferences for most of the advertising tools. The Company thus recommends that users make use of these resources in addition to the information provided in this document. The Digital Advertising Alliance offers an application called AppChoices that helps users to control interest-based advertising on mobile apps.

Company And Data Controller

Contact email: Since the use of third-party Trackers through the Products cannot be fully controlled by the Company, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.